Community Management

Maximize Your Software ROI through a User Community

With the adoption of Agile methods comes new opportunity to partner with customers and accelerate innovation to become a more responsive software solution provider. By adapting social networks to the needs of software-driven organizations, Rally Community Manager gives you the confidence to release software that delivers the greatest value to your users, because they actually experience your software as you build it.

Manager gives you the confidence to release software that delivers the greatest value to your users, because they actually experience your software as you build it.

Engage customers right from your desk

Your customers are already familiar with Web 2.0 technologies in their personal lives from their use of Amazon, Netflix, Facebook, and other community-centric web applications. Rally Community Manager leverages this active communication mechanism to bring your development team closer to your customers.

Quite simply, Rally Community Manager increases your ability to maximize your software ROI by:

• Monitoring your customers' needs through active discussions
• Assessing what your customers need most with feature request submission and community-driven voting and consensus
• Minimizing development rework costs and validating product design ideas earlier in the development cycle
• Communicating product plans to gather comments and votes on your roadmap before spending a penny
• Accelerating your end-users' learning curve and nurturing a collaborative community
• Creating a common body of shared knowledge about your product and service offerings

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Collaborate in ways you've never imagined

Rally Community Manager leverages HiveLive, a unique and powerful social and information networking technology, to create a vibrant community that links your customers with your subject matter experts. HiveLive's high degree of customization and robust permissioning model allow you to establish community pages that work best for your users and empower them to collaborate in ways you may not have envisioned when initially defining the community.

Want to learn more about Rally Community Manager?

Contact partners@rallydev.com for a demonstration and visit Agile Commons for an example of what Rally Community Manager can do for you. The implementation of Rally Community Manager may be supplemented by Community Building consulting services to ensure your adoption of an enterprise social network is successful.